Privacy Policy

Privacy Policy

Effective Date: November 4, 2026

Last Updated: November 4, 2026

National Maintenance & Construction, Inc. (“NM&C,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at go-nmc.com (the “Site”) and access our trade partner resources, subcontractor portals, and online services.

1. Information We Collect

We collect information directly from you when you submit forms, as well as automatically when you browse our Site.

A. Information You Voluntarily Provide

  • Contact & Inquiry Details: When you submit a general contact form, request facility maintenance service, or reach out to dispatch, we collect your name, business email address, phone number, company name, project location, and the contents of your message.
  • Subcontractor & Vendor Data: When trade partners download lien waiver templates, submit vendor onboarding materials, or transmit compliance documentation, we may collect business entity names, contractor contact details, job identifiers, and payment-related correspondence.

B. Information Collected Automatically

  • Device & Technical Telemetry: When you access the Site, our web servers automatically record your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, access dates and timestamps, and navigation paths.
  • Cookies & Basic Tracking: We use essential cookies to maintain website stability, load balance traffic, and deliver core features. We may also utilize analytics tools to evaluate aggregated user traffic trends.

2. How We Use Your Information

We use the information collected for legitimate commercial purposes, including:

  • Responding to client service inquiries, maintenance requests, and work orders.
  • Providing subcontractor resources, including state-specific lien waiver packages and compliance forms.
  • Communicating operational updates regarding projects, facility services, and vendor coordination.
  • Protecting the Site against malicious bots, automated attacks, fraud, and unauthorized access.
  • Monitoring website performance and optimizing layout, navigation, and page speed.

3. Third-Party Integrations & Service Providers

We share data only with third-party service providers who assist us in operating our Site and servicing clients. These providers are bound by confidentiality obligations and are prohibited from using your personal information for independent marketing:

  • Spam & Security Protection (Cloudflare Turnstile): We use Cloudflare Turnstile to distinguish legitimate visitors from automated scripts and malicious bots on our web forms. Cloudflare processes device and telemetry signals to perform security verification without harvesting personal identity profiles.
  • Communications & Mail Flow (Microsoft 365): Inquiries submitted through our forms route to our enterprise email infrastructure hosted on Microsoft 365.
  • Web Hosting & Infrastructure: Our website files and access logs are hosted through secure data center environments provided by our hosting platform.
  • Legal Compliance: We may disclose your information if required to do so by applicable law, subpoena, regulation, or legal process, or to protect the rights, property, or safety of NM&C, our clients, or our trade partners.

We do not sell, rent, lease, or monetize your personal data to any third-party data brokers or marketing agencies.

4. Cookies and Tracking Technologies

You can manage or disable cookies through your internet browser settings. However, disabling essential cookies may impact specific features of the Site, such as interactive drop-down selectors and secure form submissions.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. While we take diligent measures to secure data, no method of transmission over the internet or electronic storage is completely impenetrable.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this Privacy Policy, satisfy project documentation requirements, maintain construction trade partner records, and comply with state and federal legal obligations.

7. Your Privacy Rights

Depending on your jurisdiction (such as California or other states with comprehensive consumer privacy statutes), you may have the right to:

  • Request confirmation of whether we process your personal information.
  • Request access to or copies of the personal information we hold about you.
  • Request the correction of inaccurate or incomplete personal information.
  • Request the deletion of your personal information, subject to statutory retention exceptions for commercial and contract records.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to external third-party sites (such as vendor portals, trade associations, or government licensing registries). NM&C is not responsible for the privacy practices, content, or data collection policies of external websites.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect operational changes, new website functionality, or evolving legal requirements. Any modifications will be posted directly to this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, comments, or data requests regarding this Privacy Policy, please contact our administrative team:

National Maintenance & Construction, Inc. (NM&C)

  • Website: go-nmc.com
  • Emergency / General Inquiries: 855-662-3499
  • Email: Info@go-nmc.com